Exchanges· ★★· neutral·

Jack Mallers Clarifies Strike's Bitcoin Retrieval Process After User Confusion

  • —Mallers denied a 'rug pull' after a user's Bitcoin retrieval complaint
  • —The issue was caused by an incorrect self-custody address, he said
  • —Strike said it followed required Travel Rule procedures for BTC transfers
  • —The company is working to help the user recover funds
Why it matters: The episode tests trust in custodial crypto services amid rising scrutiny of wallet security.
Source: Coinfomania